Issues discussed in the Class

Organizational Behaviour

Chapter-wise comments on issues discussed in the Class

Chapter 1: Introduction to Organizational Behaviour
· What is organization?
· What is behaviour?
· Factors that influence human behaviour
· What is Organizational Behaviour
· Why is it important to study Organizational Behaviour?
· Theoretical framework of Organizational Behaviour: Behavioural framework, Cognitive framework and Social Cognitive framework
Chapter 2: Perception and Attribution
What is perception?
Perceptual process
Perceptual Selectivity
External factors affecting perceptual selectivity
Internal factors affecting perceptual selectivity
Perceptual organization
Perceptual error
What is attribution?
Harold Kelley’ model of attribution
Common attribution errors
Chapter 3: Personality and Attitudes
What is personality?
What shapes personality?
Personality traits
What is attitude?
Functions of attitude
Process of attitude formation
Mechanism of changing attitude
Chapter 4: Job Satisfaction
What is job satisfaction?
Factors affecting job satisfaction
Outcomes of job satisfaction
Chapter 5: Motivational Needs and Processes
What is motivation?
Theories of motivation: Hierarchy of needs, Motivation-Hygiene, ERG theory, McClelland’s theory of needs, expectancy theory
Application of motivational theories: Management by Objective, Employee recognition programme, employee involvement programme, Reward system
Chapter 6: Behaviour of groups and Teams
Concept of groups
Why people form groups?
How groups are formed?
Stages of group formation
Types of groups
Factors affecting group cohesiveness
Dysfunctions of groups and teams
Types of teams
How to make teams more effective?
Chapter 7: Communication
What is communication?
Types of communication
Managerial communication model
Purpose of communication at the workplaces
Inter-personal communication process
Chapter 8: Decision-making
Models of behavioural decision-making:
Economic Rationality model
Social Model
Group Decision-making
Chapter 9: Stress and conflict
Meaning of stress
Concept of burnout
Causes of stress
How to cope with stress
(the issues related to Conflict were not discussed in the class)
Chapter 10: Leadership
Concept of leadership
Leadership skills
(leadership styles were not discussed in the class)